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Payment and Shipping

Payment

The payment can optionally be made by prepayment (bank transfer or PayPal), or by cash on delivery (only Austria).
Our product selling prices do not include shipping costs. Those can be found below.

Prepayment: Prepayment can optionally be made by bank transfer or PayPal. The time for payment amounts to 7 days from receiving our order confirmation. The ordered goods will be reserved during the term of payment.
According to § 6 para. 1 Z 27 UStG. our prices include no sales tax.

Cash on delivery (only Austria): The fee for the "cash on delivery" option amounts to 4,00€. The payment for the order (including shipping and "cash on delivery"-fee) will be made to the shipping company when receiving the order.

Shipping

We ship either with Austrian Post AG, DHL, GLS or Hermes.
Any accruing customs costs shall be borne by the customer.
The delivery times are (according to shipping company):
Austria: 1-4 working days
Germany: 2-4 working days
Other countries in the Euro-Zone: 2-12 working days
Further countries: up to two weeks.

Shipping Fee

Shipping Fee (including packaging) amounts for following countries to:

Austria: 4,90€
Cash on Delivery (only Austria): 4,90€ plus 4,00€ surcharge
Germany: 6,90€
Further countries of the Euro-Zone: 6,90€
Further countries: 15€.

Service

Livia Filipovic
Stardust Treasures
Brentenmaisstraße 60
3013 Pressbaum
Austria

Web: www.stardust-treasures.at/contacts
E-Mail: office@stardust-treasures.at
Phone: +43 699/11 50 25 71

Please note:

  • Because of different monitor calibration the images of the products may vary slightly.
  • Handmade products may vary slightly in size, shape and color.
  • The product images are close-up photographs. Please mind the size infomations of the products to avoid misunderstandings.
  • We always attempt to keep our stock up to date. Nevertheless it may rarely happen that an ordered product is out of stock. If this happens we will inform you via mail and you can either choose replacement or we will refund the money (if already paid) back to your account.
  • Our coupons will be sent via mail only so you can immediately print and fold them yourself.